Effective Date: January 1, 2026
ChatlyPro (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered services.
By using ChatlyPro, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Business name
- Billing details
- Account login credentials
b) Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring URLs
c) Customer Data
Information you upload or provide to train your AI assistant, including text, documents, FAQs, and website content.
2. How We Use Your Information
We use your information to:
- Provide and operate our services
- Create and manage your account
- Process payments
- Customize and improve AI responses
- Provide customer support
- Send important service-related communications
- Improve platform performance and security
3. How We Share Your Information
We do not sell your personal data.
We may share information with:
- Payment processors
- Hosting providers
- Analytics services
- Legal authorities when required by law
All third-party partners are required to protect your information.
4. Data Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic
- Remember user preferences
You may disable cookies in your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent
To make a request, contact us at: [email protected] (replace if needed)
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
ChatlyPro does not knowingly collect data from children under the age of 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
Company: ChatlyPro
